FAQ

How do I submit a question?
Click on the New Support Ticket link above to open a new ticket. You will receive an email with a ticket number, please refer to that ticket when talking to...
Thu, 29 Apr, 2021 at 6:03 PM
I am a Landlord, my tenants were approved for rental relief benefits. Why I have not received any payments yet?
If your tenants were approved and you have not received any payments:  Direct Deposit: Please make sure you uploaded a W-9 form in a readable format and...
Thu, 29 Apr, 2021 at 7:22 PM